Promotional products, corporate gift Los Angeles.

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Last updated on March 11th, 2022 at 07:26 pm

How do I place an order?

Browse our products at Give us a call at 323-379-4887, email us at [email protected] or use our quote form to get a real person to help you select products. Let us know the quantity, your in-hands date, and shipping destination. Take a look at our 24 hour rush service if you are in a time-crunch! A dedicated customer service representative will get all your info and send you an estimate.

Help! I know nothing about graphics and logo!

Absolutely! Our in-house artist will help you with basic typesetting and logo needs, send us a copy of your logo and we will provide 15 mins of art prep time free of charge. We can also provide logo and design service for an additional fee

How do I know my logo will look good on the product?

We provide a free virtual mockup and PDF proof of the logo placement on the product. So you know how the logo looks on the item. When the pdf proof is approved, the order will go into production. If the placement or logo need to be revised, we will provide 1 round of revision free of charge, additional revisions will be charged with a fee. Pre-production samples are available on request and for an additional fee. An actual print will be produced on an actual item and you will be able to see how the final product will look before mass production

What format of logo do you accept?

Vector logo formats such as Illustrator AI, EPS, PDF, or high-quality raster formats: PNG, JPG, PSD.

How many colors can you print on promotional products?

The printing method on each promotional product varies. Generally the prices you see on our website is based on one color imprint. However, many of our products can be printed in more than one color. Read more about our imprint methods.

Why is there a setup fee for every order?

Setup fee is the fee associated with setting up a printing plate, die, or screen for printing the logo on the machine. It is a physical process that is required to print the logo on the product that you have selected. Designing and vectorizing the logo is a different process and it is not included in the setup costs.

For etching, or laser engraving items, setup involves manipulating the logo for the laser machine. For silkscreening, setup involves setting up the screens for each color, and preparing the ink.

Do you do embroidery?

Yes we do! We offer embroidery service on many different apparel items, caps and bags. The prices of embroidery on items are priced based on complexity and size of logo. Contact us today to get a customized quote.

How long will my order of promotional products take?

Turnaround time is an important question when placing an order of promotional products. It is good to keep that in mind when planning events and functions.

Generally when the order is placed, and we receive the artwork, we will produce a PDF proof showing the placement of logo on the product that you selected within 24 hours. Once the PDF proof is approved, depending on the item, it will take anywhere from 5 to 10 business days to complete the order. Shipping transit time is not included in production turnaround time. If the quantity is larger than catalog quantity, it may even take longer. Let us know your in-hand date, i.e., the date that you need to receive the promotional products so we can work with you to make it happen. We offer many products in our 24 hour rush service, talk to one of our customer service rep to find out more!

Can you split ship my items to different addresses?

Absolutely! We can drop ship to any number of locations, whether they are in the US or worldwide. Just let your customer service representative know ahead of time so we can arrange it for you.

I have a few items that need to be packaged together and ship to different addresses. Can you help me?

Yes! That is called kitting. We can assemble a number of items into packaging such as cardboard boxes, color mailers, or custom branded packaging. Our fulfillment capabilities can help you put together corporate kits and distribute them to any locations that you wish.

What if some of the items are defective? Or the printing does not come out right?

Yes! If there are any manufacturing or print defects, contact us within 30 days and we will replace the order for you. 

Can I bring in my own products to get printed on?

Unfortunately since we calibrate, set up and test every single item that we print on, it would not be possible for us to print on customer supplied items. We carry over 10K items so feel free to browse our web store for custom products ideas.